Financial Information & Insurance Coverage at Therapy Telemed

At Therapy Telemed, we believe that quality mental health care should be accessible to all families who need support. We’re committed to working with you to make our virtual services affordable and convenient, whether you’re using insurance benefits or choosing to pay privately for your telehealth care.

Insurance Plans We Accept for Virtual Services

We work with most major insurance carriers to ensure our virtual mental health services are covered under your existing telehealth benefits. Our accepted insurance plans include:

Government Programs:

• Medicaid (telehealth covered)
• Tricare (for military families – virtual sessions included)

Major Insurance Carriers:

• Blue Cross Blue Shield
• United Healthcare
• Humana
• Aetna
• Molina
• True Care

Additional Carriers: We also work with many other major insurance providers for virtual care. If you don’t see your insurance listed above, please contact us to verify telehealth coverage. Our team will help you understand your specific virtual care benefits and any costs you might be responsible for.

Understanding Your Virtual Care Insurance Benefits

Verification of Telehealth Benefits: Before your first virtual appointment, our team will contact your insurance company to verify your telehealth mental health benefits, including your copay amounts for virtual sessions, deductible requirements, and any prior authorization needs for online therapy.

Clear Communication: We’ll explain your virtual care coverage in simple terms so you understand exactly what your insurance will cover for telehealth services and what you’ll be responsible for paying.

Pre-Authorization for Virtual Care: If your insurance requires pre-authorization for telehealth mental health services, we’ll handle this process for you and keep you informed throughout.

Claims Processing: We submit all telehealth insurance claims directly to your insurance company, eliminating paperwork and hassle for you.

Self-Pay Options for Virtual Services

Transparent Virtual Care Pricing: For families who prefer to pay privately for telehealth services or whose insurance doesn’t provide adequate virtual care coverage, we offer clear, upfront pricing with no hidden fees or surprise costs.

Flexible Payment Options: We accept cash, personal checks, credit cards, and PayPal for maximum convenience and flexibility in paying for virtual sessions.

Payment Plans: We understand that mental health care is an important investment. We’re happy to discuss payment arrangements for virtual services that work within your family’s budget.

Privacy Benefits: Self-pay virtual care clients enjoy complete privacy and autonomy over their treatment decisions without insurance company involvement in their telehealth care.

Out-of-Network Benefits & Superbills for Virtual Care

Detailed Superbills: For clients whose insurance plans include out-of-network telehealth benefits, we provide comprehensive superbills that contain all the information needed for you to submit reimbursement claims for virtual sessions.

Reimbursement Support: Our team will help you understand how to submit superbills for telehealth services to your insurance company and what reimbursement you might expect based on your specific virtual care benefits.

Maximizing Your Benefits: We’ll work with you to understand your out-of-network telehealth benefits and help you get the maximum reimbursement possible from your insurance plan for virtual mental health services.

Specialized Virtual Service Coverage

Individual and Family Telehealth: Most insurance plans provide excellent coverage for individual virtual counseling and online family therapy sessions.

Virtual Group Therapy: Online group counseling services are often covered at the same rate as individual telehealth therapy, sometimes with lower copays.

Virtual Intensive Outpatient Programs: Many insurance plans cover intensive virtual outpatient treatment when clinically appropriate.

Telehealth Medication Coordination: Virtual psychiatric medication consultations and ongoing online medication management coordination are typically covered under most mental health benefits.

Comprehensive Virtual Care: We accept the same insurance coverage for all telehealth sessions, ensuring seamless access to quality virtual mental health care.

No-Cost Virtual Consultation

Complimentary Virtual Assessment: We offer a free 15-minute telehealth consultation to discuss your needs, answer questions about our virtual services, and help you understand how we can support your family’s mental health goals through online care.

Insurance Questions: During your virtual consultation, we’ll discuss your telehealth coverage and help you understand any costs associated with your virtual care before you commit to treatment.

Financial Planning: We’ll work with you to create a financial plan for your virtual mental health care that fits within your family’s budget and insurance benefits.

Financial Assistance & Virtual Care Accessibility

Sliding Scale Considerations: We understand that families face different financial circumstances. Please speak with our team about your situation—we’re committed to finding ways to make our virtual services accessible.

Community Resources: If cost is a significant barrier, we can help connect you with community mental health resources and other virtual support options.

Flexible Virtual Scheduling: We offer telehealth appointment times that work around your schedule, helping you avoid lost wages or additional childcare costs while receiving care from home.

Making Virtual Mental Health Care Affordable

Investment in Your Family: Quality virtual mental health care is an investment in your family’s long-term wellbeing, relationships, and happiness. The skills and healing you gain through telehealth therapy often provide benefits that last a lifetime.

Preventive Approach: Addressing mental health challenges early through accessible virtual care can prevent more serious problems later, potentially saving significant costs and stress for your family in the long run.

Whole-Family Benefits: When one family member receives effective virtual mental health treatment, the positive effects often benefit the entire family system, improving relationships and overall family functioning.

Getting Started with Virtual Care

Simple Process: Getting started with insurance coverage for virtual services is straightforward. Simply provide us with your insurance card information, and we’ll handle the telehealth verification process for you.

Quick Verification: We typically verify virtual care insurance benefits within 24-48 hours and will contact you with information about your telehealth coverage before your first virtual appointment.

No Surprises: We believe in complete transparency about virtual care costs. You’ll know exactly what to expect financially before beginning telehealth treatment.

Questions About Virtual Care Coverage?

Our friendly administrative team is here to help you understand your telehealth insurance benefits and payment options. We’re experienced in working with insurance companies regarding virtual care coverage and can often answer telehealth coverage questions that you might have.

Contact our team for:

• Telehealth insurance verification and benefit explanations
• Questions about self-pay rates for virtual services and payment plans
• Help understanding out-of-network virtual care benefits
• Information about our complimentary virtual consultation

Your Mental Health is Worth the Investment

We understand that considering the financial aspects of virtual mental health care can feel overwhelming, especially when you’re already dealing with emotional challenges. Our goal is to remove financial barriers and make it as easy as possible for your family to access quality telehealth care you deserve from the comfort of your own home.

Whether you’re using insurance benefits or paying privately for virtual services, we’re committed to providing transparent, fair pricing and working with you to make telehealth mental health care accessible for your family. Your emotional wellbeing and family relationships are invaluable, and we’re here to support you in making that investment in your future.

Ready to learn more about your virtual care coverage options and get started with telehealth services? Contact Therapy Telemed today. Our team will verify your telehealth insurance benefits, answer your financial questions, and help you schedule your complimentary virtual consultation to begin your family’s journey toward healing and growth through convenient, accessible online mental health care.